Responsibilities for hotel manager
•          Maintains strong, professional relationships with the relevant representatives from competitor hotels and other organisations, especially travel agencies, local business groups and airlines
•          Achive sales targets based on line and off line marketing activity
•          Manages and coordinates the operation of the front office and Guest Services sections to ensure efficiency and that the best possible service is provided to guests
•          Establishes and maintains effective controls to ensure adherence to department procedures
•          Investigates and resolves customer complaints and comments
•          Deliver revenue and/or acquisition goals through management of inventory and rates